Daryl Dagenais holds a master’s degree in humansystems intervention from Concordia university in Montreal. Daryl is a graduateof McGill University, where she studied industrial relations, economics, andsociology. She obtained her coaching certification from Concordia University. She is a member in good standing of theInternational Coaching Federation and holds the PCC designation from ICF. Sheis frequently cited on CBC Radio Canada and in The Montreal Gazette newspaperand the Toronto Globe and mail newspaper. Daryl specialises in conflictmediation coaching, management coaching, workplace climate assessments,communications and sensitively training. Recognised her positive outlook, Darylbrings her experiences in human resources, business ownership, people management,and group behavior to the table.