Just Mediation Toronto
Terence J O’Brien, BSc(Hons) BEd CIP QMed
Terence (Terry) O’Brien brings a wealth of experience to theworld of dispute resolution, having spent more than 37 years in the insurance claimsindustry with a major insurer.
Terry is a Qualified Mediator, recognized by the AlternateDispute Resolution Institute of Ontario.
He holds a post-graduate Certificate in Dispute Resolutionfrom York University. He successfullycompleted ADRIO’s Internship Program under the auspices of Senior MediatorJonathan Fidler.
Terry has negotiated and managed a multitude of personalinjury litigation files, both from a tort (Bodily Injury) and no-fault(Accident Benefits) perspective.
His claim management experience has involved the resolutionof many complex files through private mediation, as well as, hundreds ofdisputes through the Financial Services Commission of Ontario.
As a result, Terry has a solid understanding of personalinjury claims as presented under the Rules of Civil Procedure in the Courts,and through the Dispute Resolution Code governing the mediation- arbitrationprocess under FSCO.
As a senior manager, Terry was often called upon byassociates and upper management for direction. He often was produced as an expert witness in litigation and arbitrationproceedings.
Terry obtained his Honours Bachelor of Science (Chemistry)and Bachelor of Education degrees at the University of Windsor. In addition, he has a diploma in Legal Principlesfrom the American Educational Institute, and has attained the CharteredInsurance Professional designation. Hehas completed the Communication and Leadership certification throughToastmasters International.
Terry has been active in the insurance industry working withthe Insurance Bureau of Canada to speak to elected members of the OntarioLegislative Assembly on insurance issues. He has addressed a joint IBC-Ontario Insurance Adjusters Associationmeeting on the State of the Insurance Industry.
Terry has volunteered his time as the founding member of theAccidental Benefits, a musical group, performing and recording to raise fundsfor the Princess Margaret Hospital Cancer Research Initiative through Women inInsurance Cancer Crusade. He has alsoworked with the United Way of Greater Toronto and York Region.
He is a member of ADRIO, the CIP Society, the InsuranceInstitute of Canada, the OIAA and the Canadian Independent AdjustersAssociation.
Terry has great respect for justice and the disputeresolution process. As a neutral partyhe values the need for fairness and confidentiality.
He welcomes the opportunity to assist with your mediationneeds.