Robyn’s background is in law, as well as university teaching and administration. She is originally from South Africa, where she commenced her training and work in the area of conflict management before moving to Canada. She lectured in law for over 13 years and has held univeristy positions as Professor, Academic Registrar, Director of the Law School, Director of Academic Integrity, member of Board of Governors; she loves teaching and continues to teach a university course in mediation.

Robyn started Managing Conflict in Education to conduct mediations and facilitations and to offer training/workshops/coaching in conflict management and dispute resolution. She has published papers, presented seminars and chaired many conferences. She co-authored the book published by LexisNexis: Managing Conflict in Schools: A Practical Guide. Robyn’s doctoral research focused on the management of conflict on university campuses and is titled Managing Conflict and Resolving Disputes involving Students on University Campuses: The Present and the Future. 

Why Managing Conflict?

Conflict is not bad – it is how we deal with conflict that determines whether its outcome will be constructive or destructive.  In education, where constructive conflict is necessary for intellectual debate, new ideas and creative solutions – conflict at an appropriate level should be welcomed. Conflict must be managed – to encourage and maximize the benefits of constructive conflict and to prevent or intervene in destructive conflict. However, where conflicts develop into disputes between parties (as will inevitably occur when not managed appropriately) – mechanisms for the resolution of these disputes must be available.

Universities, Colleges, Schools, and Individuals are able to benefit from Dr. Robyn Jacobson's extensive experience in managing conflict in the Education Sector in-person or remotely. 

Contact robyn@managingconflict.ca for a no-charge consultation.