Jo-Ann is a bilingual ethicist (M.A. public ethics), jurist (LL.B.) and counsellor (S.C.) with over forty years of experience in workplace conflict. She is also a qualified executive coach specializing in coaching abrasive leaders, a trauma informed workplace investigator certified in advanced techniques, a trainer, mediator and facilitator. Before founding The Jo-Ann Fennessey Centre Inc., a consulting firm specializing in workplace conflict, Jo-Ann worked for both municipal and federal governments for more than 20 years and, as a private consultant in conflict management and crisis ...